Do not take any action until I suggest the next step. Once you have found the service post it in your topic. Once you have narrowed it down to the last three or four services remove the checks one at a time till you find the service at fault. If it isn't in the first half of these services, do the same with the last half of the services.ġ3. The half which has the service causing this problem remove half of the checks as you did previously to see which half has this service. When you find which half the service is in go on to the next step.ġ1. If the problem doesn't return in those services remove the checks and place checks in the remaining services and restart the computer.ġ0. Divide the number of these services by two and you place checks in the first half of these, then restart the computer.ĩ. If the problem does not continue after the restart please do the following.Ĩ. When the computer is restarted it will boot normally. Click Disable all, this will remove all of the check marks in the Services list.Ĭlick on Restart in the window that opens. Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running.Ħ. ( 3) Remove the check mark in the Load startup items check box.ĥ. ( 2) Click/tap on the Selective startup option. If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. Press the keys to open Run, then type msconfig in the search box. For this reason I would suggest that you perform this process off line. Warning: Disabling items in Services or Startup may leave your anitivirus disabled until the process is ended. I would like to have you run a Clean Boot. ![]() If the file will be to big to attach it (it may happen), then please host it on a Dropbox account or a site like, providing me the link to the uploaded file. Choose the one previously mentioned and attach it. in the pop-up window navigate to the desktop.below the post preview and the post editor, you should be able to see Attach files option - please click Choose file. ![]()
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